Glow-Back Guarantee

Glow-Back Guarantee

We know skincare is personal — what works for one skin type might not work for another. That’s why we offer our Glow-Back Guarantee.

If your skin doesn't feel more balanced, calm, or cared for after using one of our products, we’ll do our best to make it right.

How it works:
- Reach out to us within 30 days of receiving your order
- Tell us what didn’t work and why
- We'll review your request and offer a refund, exchange, or store credit depending on the product and issue

We want you to feel confident exploring new routines, and that includes knowing we’ve got your back.

To start a Glow-Back request, email us at hello@kskinaura.co.uk with your order number and a quick message.